ShoresMedia, LLC - Visual training services
Infinite Menus, Copyright 2006, OpenCube Inc. All Rights Reserved.
FAQ - answers to questions about our products

FAQWhat kinds of applications can be recorded or included in a clip?
Practically any computer-based application or task may be captured for delivery in a clip. Our clips include full-motion video and high quality audio narration.

How long does it take to develop custom clips?
Although every project is different in scope and size, we pride ourselves in turning around custom clip projects in days or weeks, not months.

How long is the average clip?
In the YouTube society we live in, attention spans are short. We suggest limiting computer-based training clips to between three to five minutes.

How much do custom clips cost?
Various factors come in to play when determining the cost of a custom clip project, but the price ranges from $500 to $1200/clip. Contact us for a precise quote on your project.

What format are the clips?
The format depends on the delivery requirements of each client. For example, if clips are to be viewed in a browser, we suggest Flash (.SWF or .FLV). Other options are available, including Windows Media (.WMV), QuickTime (.MOV), and/or .AVI for CD-based delivery.

Are your custom clips SCORM-compliant?
Not directly. SCORM requires, among other things, a quiz or an assessment of some type. Our clips do not include any such testing. Having said that, many clients choose to purchase our clips as raw content to be included in a SCORM-compliant wrapper such as Adobe Captivate or Trivantis Lectora.

Do the clips you create meet 508-compliance?
Yes, we can include closed-captioning and other factors to make your project accessible to Americans with disabilities.

Are the movies hosted on your site, our site, CD or what?
Generally clips are delivered to a client on CD-ROM or DVD and are hosted on the organization's own server. We do not offer hosting services for custom video clips.

Do you need to be onsite to record custom clips?
No. In most cases we can capture the video via a web browser using remote control software or VPN access.

What is the exact process involved in producing custom clips?
Good question. Please read about our process where we answer questions like this in greater detail.

Are the clips interactive?
Clips made with Camtasia software create a "let-me-show-you-how" style video. Clips created with Adobe Captivate can create a "let-me-show-you-how" and "now-you-try-it" type of training module. We do both.

Do you any sample clips we can view?
Tons of them. Check them out here.

Will you accept Purchase Orders?
Of course. We also accept leading credit cards, PayPal and other options.

How are future changes or modifications handled?
Each clip project is created with the idea changes may be needed in the future. Modifications can be made with minimal cost.

Can we edit the clips after purchasing?
We produce most clips using Camtasia software. If you own Camtasia, you can modify the clips on your own.

Copyright © 2007-2008 ShoresMedia, LLC. All rights reserved.
Home | Contact